Presented by Craig Puglsey – Just Eat, Principal UX Designer & Researcher.
Mobile used to be the goldrush platform – have a presence there, and your customers will find you. Increasingly, customers are turning to quicker, more efficient ways to engage with brands and businesses, and apps just aren’t cutting it any more.
Welcome to the world of Conversational Experiences. More than just voice interfaces or chatbots, conversational user interfaces and voice-enabled apps will reshape the way we interact with our technology in the future. Hyper-personalised, lightning fast and entirely natural to use, say hello to your businesses’ new AI-powered presence. Join Craig as he discusses some of the secrets of conversational UIs including Siri, Google Assistant, Cortana, Alexa and Facebook’s M. With so many voice interfaces quickly becoming an integral part of our day-to-day lives, Craig will excite (and probably frighten) us all when he lifts the bonnet of a conversational interface, shows you what makes it tick and gives you a glimpse into how to ride the next goldrush.
Business West – Helping Businesses to start, innovate and export.